Tele Caller

Median IT Solutions is hiring a Tele Caller in Thane West, Mumbai. Salary is up to ₹18,000/month. No experience? You can still apply. The team is filling 2 vacancies.

In the employer’s words

Followups To Be Done For Quotation Sent And Maintain Reminders. Languages : Marathi, Hindi, English

Eligibility

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Good knowledge of English, Hindi and Marathi
• Basic English
• Freshers can apply
• Languages: Marathi, Hindi, English
• You are calm under pressure and customer-first

What you will do

In this role, you will:

• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant.

What you get

You will be paid ₹12,000 – ₹18,000 per month.

Job at a glance

• Work location: Thane West, Mumbai, Maharashtra
• Employment type: Full time
• Work type: Work from office
• Working hours: 9:30 AM - 6:30 PM | Saturday to Thursday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 2

Interested? Apply now on BetterJobs with your resume — Median IT Solutions reviews applications regularly.