Senior Telecaller

Start your next role as a Senior Telecaller with Mentocare edutech pvt.ltd. in Panvel, Mumbai. 3 candidates will be hired for this role. The pay goes up to ₹18,000/month.

Employer’s description

Make Outbound Calls To Promote And Sell Products Or Services. Address Customer Queries, Negotiate Deals, And Meet Sales Targets. Maintain Detailed Call Records And Follow Up With Leads Effectively. 1 - 2 Years Experience Compulsory. | Marketing | Languages : Marathi, Hindi, English

What the job involves

Here is what a typical day looks like:

• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• You will meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant

Who can apply

• 1–2 years of relevant experience
• Education: 12th Pass
• Comfortable with English, Hindi, Marathi, Marketing
• Basic English
• 1 - 2 Years Experience Compulsory.
• Marketing
• Languages: Marathi, Hindi, English
• Someone patient and customer-first

Salary and benefits

Salary: ₹12,000 – ₹18,000 per month, based on skills and experience.

Job details

• Work location: Panvel, Mumbai, Maharashtra
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Vacancies: 3

Interested? Apply now on BetterJobs with your resume — Mentocare edutech pvt.ltd. reviews applications regularly.