Customer Care Associate

Meraqui Ventures Private Limited () has an opening for a Customer Care Associate based in Krishnarajapura, Bengaluru. Great for first-time job seekers. 30 candidates will be hired for this role. The pay goes up to ₹20,000/month.

In the employer’s words

Inbound Process,. Type : Inbound, Domestic | Languages : English, Hindi

Pay and perks

Salary: ₹15,000 – ₹20,000 per month, based on skills and experience.

Skills and qualifications

• Ideal for freshers starting their career
• Education: 12th Pass
• Skills: Domestic, English, Hindi, Inbound
• Basic English
• Freshers can apply
• Type: Inbound, Domestic
• Languages: English, Hindi
• You are polite and calm under pressure

Your responsibilities

Here is what a typical day looks like:

• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails

Position details

• Location: Krishnarajapura, Bengaluru, Karnataka
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 30
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based

Ready to start? Upload your resume and apply to Meraqui Ventures Private Limited () today.