Customer Care Executive

A new Customer Care Executive role is open at Mercedes Benz, Ambattur, Chennai. The pay goes up to ₹25,000/month. The team is filling 2 vacancies.

In the employer’s words

Job Title: Telecalling Executive Car Sales (Volkswagen)Job Location: Chennaiexperience: 1-3 Years (Freshers Can Apply)Salary: Best In Industry + Incentives. 1 - 2 Years Experience Compulsory. | Languages : Tamil, English

Salary

Salary: ₹15,000 – ₹25,000 per month, based on skills and experience.

Eligibility

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Skills: English, Tamil
• Basic English
• Freshers can apply
• 1 - 2 Years Experience Compulsory.
• Languages: Tamil, English
• Someone polite and customer-first

What you will do

In this role, you will:

• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant

Quick facts

• Location: Ambattur, Chennai, Tamil Nadu
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 2
• Work mode: Office-based

Click Apply to send your profile to Mercedes Benz. It takes less than a minute.