Sales Consultant Pre Own Car

Start your next role as a Sales Consultant Pre Own Car with Mercedes car in Dadar West, Mumbai. The pay goes up to ₹40,000/month. There are 3 open positions.

Note from the employer

Sales Consultant. 1 - 2 Years Experience Compulsory.

Roles and responsibilities

In this role, you will:

• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• You'll handle inbound and outbound customer calls, chats or emails.
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status

Requirements

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Skills: Active listening, Complaint handling, CRM tools, Typing speed
• Good English
• 1 - 2 Years Experience Compulsory.
• A patient, polite attitude

Salary

Compensation: ₹35,000 – ₹40,000 per month.

Job at a glance

• Location: Dadar West, Mumbai, Maharashtra
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Job type: Full time
• Openings: 3
• Work type: Work from office

Apply today and take the next step in your career with Mercedes car.