Customer Service Mercedes Car

Mercedes is looking for a Customer Service Mercedes Car to join its team in Kurla, Mumbai. Salary is up to ₹35,000/month. There are 2 open positions.

Employer’s description

Calling For Service Regarding. 1 - 2 Years Experience Compulsory.

Day-to-day work

Your main tasks will be to:

• You'll escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system
• You will follow call scripts and update customers on ticket status.
• You will handle inbound and outbound customer calls, chats or emails.

Salary and benefits

Compensation: ₹25,000 – ₹35,000 per month.

What we are looking for

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Comfortable with Active listening, CRM tools, Verbal communication, Hindi and English
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• A calm under pressure, polite attitude

Quick facts

• Work location: Kurla, Mumbai, Maharashtra
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Employment type: Full time
• Work mode: Work from office
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Openings: 2

If this job suits you, apply now — shortlisted candidates will be contacted by Mercedes.