Telecaller

Looking for a Telecaller role in Boisar, Mumbai? Mercury Finhub is hiring now. There are 5 open positions. Salary is up to ₹18,000/month.

Note from the employer

Make Outbound Calls To Promote And Sell Products Or Services. Address Customer Queries, Negotiate Deals, And Meet Sales Targets. Maintain Detailed Call Records And Follow Up With Leads Effectively. Salry Plus Incentive. 1 - 2 Years Experience Compulsory. | Type : Sales, Outbound, Inbound | Languages : Gujarati, Marathi, Hindi, English

Salary and benefits

Salary: ₹12,000 – ₹18,000 per month, based on skills and experience.

What we are looking for

• 1 to 2 years of experience in a similar role
• Tenth Pass or equivalent
• Good knowledge of English, Gujarati, Hindi, Inbound, Marathi, Outbound and Sales
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales, Outbound, Inbound
• Languages: Gujarati, Marathi, Hindi, English

Roles and responsibilities

• Escalate complex cases to the right team within the SLA
• You will identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails

Job details

• Work location: Boisar, Mumbai, Maharashtra
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 5
• Work mode: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Mercury Finhub.