Customer Care Executive

A new Customer Care Executive role is open at Mercury Insurance Brokers Pvt Ltd, Sector 1 - Noida, Delhi. Salary is up to ₹18,000/month. The team is filling 30 vacancies. Freshers can apply.

Note from the employer

Customer Support , Process Max Life Insurance. Type : Inbound, Outbound, Domestic, Sales, International

What you will do

• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails.
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA.

Compensation

You will be paid ₹15,000 – ₹18,000 per month.

What we are looking for

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Good knowledge of Domestic, Inbound, International, Outbound and Sales
• Basic English
• Freshers can apply
• Type: Inbound, Outbound, Domestic, Sales, International
• You are calm under pressure and patient

Job at a glance

• Work location: Sector 1 - Noida, Delhi, Delhi
• Openings: 30
• Working hours: 10:00 AM - 6:00 PM | Monday to Saturday
• Work type: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

Ready to start? Upload your resume and apply to Mercury Insurance Brokers Pvt Ltd today.