Customer Care Executive

A new Customer Care Executive role is open at Mercury Insurance Brokers Pvt Ltd, Moti Nagar, Delhi. Salary is up to ₹23,000/month. There are 5 open positions.

In the employer’s words

Its A Lead Generation Profile. 1 - 2 Years Experience Compulsory. | Type : Outbound, Domestic, Sales

Requirements

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Skills: Domestic, Outbound, Sales
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Domestic, Sales
• Someone patient and customer-first

Compensation

The salary for this role is ₹18,000 – ₹23,000 per month.

Key responsibilities

In this role, you will:

• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• You will follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system

Job details

• Job location: Moti Nagar, Delhi, Delhi
• Openings: 5
• Working hours: 10:00 AM - 7:00 PM | Monday to Saturday
• Work mode: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

Click Apply to send your profile to Mercury Insurance Brokers Pvt Ltd. It takes less than a minute.