Sales Assistant

Start your next role as a Sales Assistant with Metaform Enterprise in Worli, Mumbai. Salary is up to ₹25,000/month. The team is filling 2 vacancies.

Employer’s description

Respond To Customer Inquiries With Product Details And Product Solutions. Follow Up With Customers In Case Of Queries Or Gaps In Understanding The Product. Follow-Up With Fulfilment To Get An Estimate On Shipping Date And Date Of Arrival, And Keep The Customer In Loop On This.Follow Up With Customer For Payment.Working On Generating Leads. 1 - 2 Years Experience Compulsory. | Type : Sales | Languages : Marathi, Hindi, English

Salary

You will be paid ₹17,000 – ₹25,000 per month.

What we are looking for

• 1–2 years of relevant experience
• Minimum qualification: Graduate
• Good knowledge of English, Hindi, Marathi and Sales
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• Languages: Marathi, Hindi, English
• Someone calm under pressure and patient

Day-to-day work

• Escalate complex cases to the right team within the SLA.
• You'll meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails
• You'll identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system

Position details

• Job location: Worli, Mumbai, Maharashtra
• Interview: 10:30 AM - 4:30 PM | Monday to Saturday
• Employment type: Full time
• Work mode: Work from office
• Openings: 2
• Timings: 10:00 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Metaform Enterprise today.