Dra Collection Telecaller

A new Dra Collection Telecaller role is open at Meticulous, Dadar West, Mumbai. There are 10 open positions. You can earn up to ₹18,000/month.

Note from the employer

Only Dra Telecallers Required Who Were Good Expereince Of Collection & Recovery Of Npa & Woff Portfolio. Dra Proof Required. More Than 2 Years Experience Compulsory. | Languages : English, Hindi, Marathi

Candidate profile

• At least 2 years of relevant experience
• Minimum qualification: 12th Pass
• Good knowledge of English, Hindi and Marathi
• Basic English
• More Than 2 Years Experience Compulsory.
• Languages: English, Hindi, Marathi
• Someone calm under pressure and patient

What you get

You will be paid ₹15,000 – ₹18,000 per month.

Key responsibilities

• You'll follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails
• You will escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets.

Quick facts

• Job location: Dadar West, Mumbai, Maharashtra
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Friday
• Job type: Full time
• Openings: 10
• Work mode: Work from office

Ready to start? Upload your resume and apply to Meticulous today.