Team Leader

Looking for a Team Leader role in Borivali East, Mumbai? Midas Fincorp is hiring now. Salary is up to ₹50,000/month. The team is filling 2 vacancies.

In the employer’s words

Looking Team Leader Experienced In Loan Product And Handle The Team. More Than 2 Years Experience Compulsory. | Languages : Hindi, English

Salary and benefits

Salary: ₹25,000 – ₹50,000 per month, based on skills and experience.

Eligibility

• 2+ years of experience in a similar role
• Minimum qualification: Tenth Pass
• Good knowledge of English and Hindi
• Basic English
• More Than 2 Years Experience Compulsory.
• Languages: Hindi, English
• A polite, calm under pressure attitude

Day-to-day work

• Follow call scripts and update customers on ticket status
• You'll handle inbound and outbound customer calls, chats or emails.
• You'll meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA

Job details

• Location: Borivali East, Mumbai, Maharashtra
• Vacancies: 2
• Employment type: Full time
• Timings: 10.00 AM - 7.00 PM | Monday to Saturday
• Work type: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Midas Fincorp reviews applications regularly.