Field Collection Executive

Start your next role as a Field Collection Executive with Milano Consultants in Thane, Mumbai. You can earn up to ₹21,000/month. Freshers can apply. There are 2 open positions.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management.

Eligibility

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Skills: CRM tools, Complaint handling, Active listening, Typing speed
• Male Only
• Basic English
• Freshers can apply

Roles and responsibilities

Here is what a typical day looks like:

• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• You'll meet quality, call-handling and satisfaction targets.
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant.

What you get

The salary for this role is ₹15,000 – ₹21,000 per month.

Position details

• Location: Thane, Mumbai, Maharashtra
• Openings: 2
• Working hours: 10:00 AM - 6:00 PM | Monday to Saturday
• Job type: Full time
• Work type: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Milano Consultants.