Telecaller

A new Telecaller role is open at Mildstone opc pvt ltd, Lal Bazar, Srinagar. Salary is up to ₹12,000/month. No experience? You can still apply.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Compensation

Compensation: ₹10,000 – ₹12,000 per month.

Requirements

• Open to freshers
• Education: 12th Pass
• Good knowledge of Verbal communication, Hindi and English, Typing speed and Complaint handling
• Basic English
• Freshers can apply

Key responsibilities

• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• You will identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status

Job at a glance

• Job location: Lal Bazar, Srinagar, Jammu and Kashmir
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 1
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work type: Work from office

If this job suits you, apply now — shortlisted candidates will be contacted by Mildstone opc pvt ltd.