Collection Tele Caller

Milestone Services has an opening for a Collection Tele Caller based in Belapur, Mumbai. You can earn up to ₹22,000/month. 9 candidates will be hired for this role.

In the employer’s words

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. Incentive Is Available Based On Performance. 1 - 2 Years Experience Compulsory. | Type : Outbound, Inbound

What you will do

Here is what a typical day looks like:

• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status

Skills and qualifications

• 1–2 years of relevant experience
• Education: Tenth Pass
• Good knowledge of Inbound and Outbound
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Inbound
• You are customer-first and patient

Compensation

You will be paid ₹15,000 – ₹22,000 per month.

Job details

• Job location: Belapur, Mumbai, Maharashtra
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 9
• Work type: Work from office
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Milestone Services.