Customer Care Executive

A new Customer Care Executive role is open at Milkbasket, Sector 65 - Gurgaon, Delhi. The pay goes up to ₹25,000/month. There are 10 open positions.

In the employer’s words

We Are Hiring For The Role Of Customer Support Executive At Milkbasket. If You'Re Looking To Grow Your Career In Customer Service, This Is A Great Opportunity!. 1 - 2 Years Experience Compulsory. | Type : Inbound, Outbound | Languages : Hindi, English

What you will do

In this role, you will:

• Meet quality, call-handling and satisfaction targets
• You will follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• You will handle inbound and outbound customer calls, chats or emails.

Compensation

The salary for this role is ₹20,000 – ₹25,000 per month.

Eligibility

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Comfortable with English, Hindi, Inbound, Outbound
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound, Outbound
• Languages: Hindi, English
• You are customer-first and polite

Job at a glance

• Job location: Sector 65 - Gurgaon, Delhi, Delhi
• Openings: 10
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Click Apply to send your profile to Milkbasket. It takes less than a minute.