Telecaller Outbound

A new Telecaller Outbound role is open at Minivel Services Private Limited, Thane West, Mumbai. The pay goes up to ₹40,000/month. The team is filling 5 vacancies.

Employer’s description

Hiring Customer Outreach Executive (Telecaller) In Thane, Mumbai. 1+ Year Of Experience In Telecalling, Telesales, Inside Sales, Presales Or Lead Generation Preferred. Handle Outbound Calls, Qualify Leads, Understand Customer Needs, Generate Sales-Ready Leads And Coordinate With Internal Teams. Tuesday-Sunday; Monday Fixed Off. 1 - 2 Years Experience Compulsory. | Type : Outbound | Languages : Marathi, English

Pay and perks

Compensation: ₹30,000 – ₹40,000 per month.

Candidate profile

• 1–2 years of relevant experience
• Education: 12th Pass
• Comfortable with English, Marathi, Outbound
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound
• Languages: Marathi, English
• Someone polite and customer-first

Key responsibilities

In this role, you will:

• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails

Quick facts

• Job location: Thane West, Mumbai, Maharashtra
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 5

Apply today and take the next step in your career with Minivel Services Private Limited.