Telecaller

Mjvs Fashion Services Pvt Ltd wants to bring on a Telecaller for its Malad West, Mumbai team. Salary is up to ₹25,000/month. 15 candidates will be hired for this role.

Note from the employer

The Candidate Will Be Responsible For Making Outbound Calls To Potential Customers, Explaining Product/Service Offerings, And Closing Sales. The Ideal Candidate Should Have Strong Communication Skills, A Persuasive Attitude, And The Ability To Meet Sales Targets Consistently. 1 - 2 Years Experience Compulsory. | Type : Sales, Outbound | Languages : Hindi

Key responsibilities

In this role, you will:

• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• You will meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant

Who can apply

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Comfortable with Hindi, Outbound, Sales
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales, Outbound
• Languages: Hindi
• A patient, calm under pressure attitude

Salary and benefits

You will be paid ₹18,000 – ₹25,000 per month.

Job details

• Job location: Malad West, Mumbai, Maharashtra
• Interview: 10:00 AM - 7:00 PM | Monday to Saturday
• Work type: Office-based
• Timings: 10 AM - 7 PM | Monday to Saturday
• Vacancies: 15
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Mjvs Fashion Services Pvt Ltd.