Telecaller

Mk Anita Pvt Ltd is hiring a Telecaller in Malad West, Mumbai. No experience? You can still apply. The pay goes up to ₹30,000/month. There are 30 open positions.

Employer’s description

- Make Outbound Calls To Customers And Potential Customers.- Handle Customer Enquiries And Provide Basic Product/Service Information.- Follow Up With Leads, Enquiries, Orders And Pending Customers.- Maintain Customer Details And Calling Records In Excel/Google Sheets.- Update Daily Call Status And Follow-Up Reports.- Coordinate With The Sales. Languages : Marathi, English, Hindi

What the job involves

Your main tasks will be to:

• You'll follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant
• You will escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets

Eligibility

• Ideal for freshers starting their career
• Minimum qualification: Tenth Pass
• Comfortable with English, Hindi, Marathi
• Basic English
• Freshers can apply
• Languages: Marathi, English, Hindi
• Someone calm under pressure and patient

What you get

The salary for this role is ₹7,000 – ₹30,000 per month.

Position details

• Job location: Malad West, Mumbai, Maharashtra
• Vacancies: 30
• Job type: Full time
• Work type: On-site
• Working hours: 11:00 - 8:00
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Mk Anita Pvt Ltd today.