Telecaller

MM Mithaiwala wants to bring on a Telecaller for its Borivali West, Mumbai team. The team is filling 10 vacancies. Salary is up to ₹20,000/month.

Note from the employer

Make Outbound And Handle Inbound Calls To Promote Mm Mithaiwalas Sweets And Namkeen, Generate Leads, And Drive Sales. Address Customer Queries, Follow Up On Prospects, And Maintain Customer Relationships. Coordinate With Internal Teams For Smooth Order Processing And Achieve Sales Targets. Type : Sales, Outbound, Inbound, International | Marketing | Languages : Gujarati, Marathi, Hindi, English

Compensation

Salary: ₹5,000 – ₹20,000 per month, based on skills and experience.

Candidate profile

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Skills: English, Gujarati, Hindi, Inbound, International, Marathi, Marketing, Outbound
• Basic English
• Freshers can apply
• Type: Sales, Outbound, Inbound, International
• Marketing
• Languages: Gujarati, Marathi, Hindi, English
• A polite, customer-first attitude

Roles and responsibilities

• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy

Job at a glance

• Work location: Borivali West, Mumbai, Maharashtra
• Working hours: 10:00 AM - 7:00 PM | Monday to Saturday
• Job type: Full time
• Openings: 10
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site

Interested? Apply now on BetterJobs with your resume — MM Mithaiwala reviews applications regularly.