Customer Care Executive

Modern Dairy Machines wants to bring on a Customer Care Executive for its Sarkar Samakulam, Coimbatore team. There are 10 open positions. Salary is up to ₹20,000/month.

In the employer’s words

Handle Customer Calls And Resolve Queries Professionallyprovide Product/Service Information To Customersmaintain Customer Records And Follow-Up Updatescoordinate With Internal Teams For Customer Supportensure Customer Satisfaction And Timely Responsemaintain Daily Reports And Call Logs. More Than 2 Years Experience Compulsory. | Languages : Malayalam, Tamil

What you will do

In this role, you will:

• You'll log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails
• You'll meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status

Salary and benefits

Salary: ₹14,000 – ₹20,000 per month, based on skills and experience.

Requirements

• At least 2 years of relevant experience
• Minimum qualification: Graduate
• Skills: Malayalam, Tamil
• Basic English
• More Than 2 Years Experience Compulsory.
• Languages: Malayalam, Tamil

Job details

• Job location: Sarkar Samakulam, Coimbatore, Tamil Nadu
• Work mode: Work from office
• Timings: 9:00 AM - 6:00 PM | Monday to Saturday
• Vacancies: 10
• Interview: 10.30:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

Ready to start? Upload your resume and apply to Modern Dairy Machines today.