Customer Relationship Executive (Cr...

Modi Auto Group Private Limited is hiring a Customer Relationship Executive (Cr... in Kalyan, Mumbai. The pay goes up to ₹25,000/month. 10 candidates will be hired for this role.

Employer’s description

Ontact Customers After Vehicle Servicing To Collect Feedback.Conduct Service Marketing Reminder (Smr) Calls To Remind Customers About Upcoming Vehicle Services.Inform Customers About Service Schedules And Maintenance Requirements.Handle Customer Complaints And Resolve Service-Related Queries.Maintain Customer Records And Update Service Details. 1 - 2 Years Experience Compulsory. | Languages : English, Hindi

Your responsibilities

• You'll resolve queries and complaints with patience and accuracy.
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails

Compensation

You will be paid ₹22,000 – ₹25,000 per month.

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Skills: English, Hindi
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: English, Hindi

Position details

• Work location: Kalyan, Mumbai, Maharashtra
• Work mode: Office-based
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 10

Interested? Apply now on BetterJobs with your resume — Modi Auto Group Private Limited reviews applications regularly.