Customer Relationship Executive (Cr...

Modi Hyundai is hiring a Customer Relationship Executive (Cr... in Thane, Mumbai. 5 candidates will be hired for this role. You can earn up to ₹23,000/month.

Employer’s description

Customer Relationship Executive. 1 - 2 Years Experience Compulsory. | Languages : English, Hindi, Marathi

What you get

Salary: ₹20,000 – ₹23,000 per month, based on skills and experience.

What the job involves

Here is what a typical day looks like:

• Log every interaction and its outcome in the support system
• You will identify upsell opportunities where relevant.
• You will escalate complex cases to the right team within the SLA.
• You will resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets

Candidate profile

• 1 to 2 years of experience in a similar role
• Minimum qualification: Graduate
• Skills: English, Hindi, Marathi
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: English, Hindi, Marathi

Position details

• Job location: Thane, Mumbai, Maharashtra
• Openings: 5
• Interview timings: 11:00 am - 2:00pm | Monday to Saturday
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Employment type: Full time
• Work type: Work from office

If this job suits you, apply now — shortlisted candidates will be contacted by Modi Hyundai.