Customer Care Executive

Start your next role as a Customer Care Executive with Money View in Kudlu Gate, Bengaluru. There are 10 open positions. You can earn up to ₹36,000/month.

Note from the employer

Hiring Customer Support Executive - Voice Process At Money View, Kudlu Gate | Ctc Up To 4.5 Lpa | Min 1 Yr Voice Support Exp | Fluent In English & Hindi | Candidates From Any Industry Welcome | No Gaps Or Frequent Job Hopper Candidate As They Won' Be Selected | Handle Calls, Resolve Queries, Update Crm, Follow Sops Etc. English & Hindi Mandatory. 1 - 2 Years Experience Compulsory. | Type : Inbound, Outbound | Languages : Hindi, English

Salary and benefits

The salary for this role is ₹25,000 – ₹36,000 per month.

Your responsibilities

• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• You will follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system

Requirements

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Comfortable with English, Hindi, Inbound, Outbound
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound, Outbound
• Languages: Hindi, English

Quick facts

• Location: Kudlu Gate, Bengaluru, Karnataka
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 10
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site
• Job type: Full time

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