Customer Care Executive

A new Customer Care Executive role is open at Moneylicious Investments And Consulting, Koramangala, Bengaluru. The pay goes up to ₹20,000/month. The team is filling 20 vacancies.

Employer’s description

We Are Looking For Customer Support Executive For Koramangala,Bangalore Location.Candidate Need To Resolve Customer Queries Over Call.There Will Be No Sales And Target.Hindi And English Fluency Is Mandatory.Graduation Is Mandatory.Nism Certification Is Preferable (Not Mandatory)Candidates Having Knowledge In Stock Market Are Preferable. Type : Domestic | Languages : English, Hindi

Who can apply

• Freshers are welcome to apply
• Minimum qualification: Graduate
• Good knowledge of Domestic, English and Hindi
• Good English
• Freshers can apply
• Type: Domestic
• Languages: English, Hindi
• Someone polite and calm under pressure

Your responsibilities

Here is what a typical day looks like:

• Escalate complex cases to the right team within the SLA
• You will identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status

Compensation

You will be paid ₹16,000 – ₹20,000 per month.

Job at a glance

• Job location: Koramangala, Bengaluru, Karnataka
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 20
• Employment type: Full time

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