Customer Care Executive

MPS Group is looking for a Customer Care Executive to join its team in Sector 13 - Gurgaon, Delhi. You can earn up to ₹14,000/month. There are 20 open positions.

Employer’s description

Hindi Telecalling Executive Work.

What the job involves

Here is what a typical day looks like:

• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant

Requirements

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Good knowledge of Complaint handling, Hindi and English, CRM tools and Active listening
• No English required
• Freshers can apply
• Someone polite and customer-first

Pay and perks

Salary: ₹11,000 – ₹14,000 per month, based on skills and experience.

Quick facts

• Work location: Sector 13 - Gurgaon, Delhi, Delhi
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Openings: 20
• Work type: Office-based
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by MPS Group.