Chat Support Representative

A new Chat Support Representative role is open at Mr. Technology, Karelibaug, Vadodara. Freshers can apply. You can earn up to ₹16,000/month.

Employer’s description

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Languages : Hindi, English

Eligibility

• No prior experience needed — freshers can apply
• Minimum qualification: Graduate
• Skills: English, Hindi
• Good English
• Freshers can apply
• Languages: Hindi, English
• You are polite and customer-first

Compensation

The salary for this role is ₹12,000 – ₹16,000 per month.

Day-to-day work

As a Chat Support Representative, your work will include:

• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system.

Position details

• Job location: Karelibaug, Vadodara, Gujarat
• Vacancies: 1
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 10:00 AM - 7:00 PM | Monday to Saturday
• Job type: Full time
• Work type: Office-based

If this job suits you, apply now — shortlisted candidates will be contacted by Mr. Technology.