Presales Engineer

Start your next role as a Presales Engineer with Msd Controls Llp in Goregaon East, Mumbai. The team is filling 2 vacancies. Salary is up to ₹25,000/month.

Employer’s description

Study Tender Documents, Prepare Techno-Commercial Quotations, Estimate Project Costs, Coordinate With Clients And The Sales Team, And Provide Technical Solutions For Fire Fighting, Fire Alarm & Elv/Lv Systems. More Than 2 Years Experience Compulsory.

Compensation

Salary: ₹15,000 – ₹25,000 per month, based on skills and experience.

Skills and qualifications

• At least 2 years of relevant experience
• Minimum qualification: Graduate
• Skills: Typing speed, Hindi and English, Complaint handling, Verbal communication
• Basic English
• More Than 2 Years Experience Compulsory.
• You are calm under pressure and patient

Key responsibilities

Here is what a typical day looks like:

• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system

Job details

• Work location: Goregaon East, Mumbai, Maharashtra
• Work mode: On-site
• Job type: Full time
• Interview: 11:30 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 2

If this job suits you, apply now — shortlisted candidates will be contacted by Msd Controls Llp.