Customer Care Executive

Mspire Ventures Private Limited has an opening for a Customer Care Executive based in Sector 17 - Gurgaon, Delhi. Freshers can apply. 3 candidates will be hired for this role. Salary is up to ₹21,000/month.

Employer’s description

Hiring: Customer Care Executive Location: Maruti Market, Old Delhi Road, Gurugram Freshers & Experienced Welcome Hindi Mandatory, Basic English Preferred Basic Computer Knowledge Required Handle Customer Queries Over Calls And Provide Excellent Support. Good Communication Skills And A Positive Attitude Are A Must. Attractive Sal. Languages : Hindi, English

What you get

The salary for this role is ₹18,000 – ₹21,000 per month.

What you will do

• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• You will escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy

Candidate profile

• Freshers are welcome to apply
• 12th Pass or equivalent
• Comfortable with English, Hindi
• Male Only
• Basic English
• Good English
• Freshers can apply
• Languages: Hindi, English

Quick facts

• Work location: Sector 17 - Gurgaon, Delhi, Delhi
• Openings: 3
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office
• Employment type: Full time

Interested? Apply now on BetterJobs with your resume — Mspire Ventures Private Limited reviews applications regularly.