Sales Counselor

Mumbai Music Institute wants to bring on a Sales Counselor for its Kandivali West, Mumbai team. You can earn up to ₹50,000/month. 2 candidates will be hired for this role.

In the employer’s words

Respond Promptly To Inquiries Via Email Or Calls, Providing Detailed Information About Our Courses. Engage With Prospective Students To Understand Their Needs, Guide Them Through The Enrollment Process, And Follow Up To Encourage Enrollment. Maintain Accurate Records And Work To Meet Or Exceed Enrollment Targets. 1 - 2 Years Experience Compulsory. | Type : Outbound, Sales, Inbound | Languages : English, Hindi

Candidate profile

• 1–2 years of relevant experience
• Education: Tenth Pass
• Skills: English, Hindi, Inbound, Outbound, Sales
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Sales, Inbound
• Languages: English, Hindi
• Someone customer-first and polite

What you get

Salary: ₹25,000 – ₹50,000 per month, based on skills and experience.

What the job involves

In this role, you will:

• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• You will follow call scripts and update customers on ticket status.

Job details

• Location: Kandivali West, Mumbai, Maharashtra
• Timings: 10:00 AM - 07:00 PM | Monday to Saturday
• Interview: 12:00 - 2:00 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 2
• Work type: On-site

Ready to start? Upload your resume and apply to Mumbai Music Institute today.