Tele Caller

Join Mumbai Pain Clinic as a Tele Caller in Thane West, Mumbai. The pay goes up to ₹18,000/month. The team is filling 2 vacancies.

In the employer’s words

. Inbound Telecaller (Customer Service):Receive Calls From Customers Regarding Queries, Complaints, Or Support Requests.Provide Accurate Information About Products, Services, And Policies.Resolve Customer Issues Politely, Escalating Complex Cases To Higher Authorities If Necessary . Ensure Timely Documentation Of Customer Interactions. 1 - 2 Years Experience Compulsory. | Type : Inbound, Outbound | Languages : Marathi, English, Hindi

Who can apply

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Comfortable with English, Hindi, Inbound, Marathi, Outbound
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound, Outbound
• Languages: Marathi, English, Hindi
• You are patient and customer-first

Compensation

Salary: ₹15,000 – ₹18,000 per month, based on skills and experience.

Roles and responsibilities

As a Tele Caller, your work will include:

• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails

Position details

• Work location: Thane West, Mumbai, Maharashtra
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 2
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Office-based

Apply today and take the next step in your career with Mumbai Pain Clinic.