Customer Support Specialist

MYBYK | Greenpedia Bike Share Pvt Ltd has an opening for a Customer Support Specialist based in Bodakdev, Ahmedabad. The pay goes up to ₹18,000/month. 3 candidates will be hired for this role.

Employer’s description

Non-Voice Chat Support Role At Mybyk. Reply To Customer Queries Via Live Chat/Email, Handle Basic Excel Logs, And Resolve Issues. Freshers To 3 Years Exp Welcome. Must Have Good Written English, Basic Excel Skills, And Good Typing Speed. Shift: 9:30 Am-6:30 Pm (Mon-Sat). Location: Bodakdev, Ahmedabad. Join Our Team Immediately! Character Count. Languages : Gujarati, Hindi, English

Key responsibilities

• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• You will handle inbound and outbound customer calls, chats or emails.
• Resolve queries and complaints with patience and accuracy

What you get

Salary: ₹11,000 – ₹18,000 per month, based on skills and experience.

Requirements

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Comfortable with English, Gujarati, Hindi
• Basic English
• Freshers can apply
• Languages: Gujarati, Hindi, English
• Someone patient and calm under pressure

Quick facts

• Work location: Bodakdev, Ahmedabad, Gujarat
• Job type: Full time
• Interview: 11:00 AM - 5:00 PM | Monday to Saturday
• Working hours: Rotational Shift
• Work type: On-site
• Openings: 3

Apply today and take the next step in your career with MYBYK | Greenpedia Bike Share Pvt Ltd.