Customer Support Specialist

Si Placements Internationals has an opening for a Customer Support Specialist based in Vastrapur, Ahmedabad. 10 candidates will be hired for this role. Freshers can apply. Salary is up to ₹19,000/month.

Note from the employer

Handle Outbound Or Inbound Calls To Interact With International Customers.8 Pm - 5 Am (Night Shift & Day Shift 9Am To 6Pm),Salary: 15K - 20K + Incentives + 1400 Meal Allowance For Night-Salary:14K-16K +Incentives For Day. Type : Inbound, Outbound | Languages : English

Pay and perks

Compensation: ₹16,000 – ₹19,000 per month.

Skills and qualifications

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Comfortable with English, Inbound, Outbound
• Good English
• Freshers can apply
• Night shift
• Type: Inbound, Outbound
• Languages: English
• A patient, customer-first attitude

What you will do

As a Customer Support Specialist, your work will include:

• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• You'll meet quality, call-handling and satisfaction targets.
• You will log every interaction and its outcome in the support system.

Job at a glance

• Work location: Vastrapur, Ahmedabad, Gujarat
• Work type: Work from office
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 10
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Click Apply to send your profile to Si Placements Internationals. It takes less than a minute.