Phone Banking Officer

Myfinwork wants to bring on a Phone Banking Officer for its Dombivali, Mumbai team. 25 candidates will be hired for this role. Salary is up to ₹20,000/month.

Employer’s description

Make Outbound Calls To Promote And Sell Products Or Services. Address Customer Queries, Negotiate Deals, And Meet Sales Targets. Maintain Detailed Call Records And Follow Up With Leads Effectively. Languages : Marathi, Hindi, English

Eligibility

• Freshers are welcome to apply
• 12th Pass or equivalent
• Skills: English, Hindi, Marathi
• Basic English
• Freshers can apply
• Languages: Marathi, Hindi, English
• Someone calm under pressure and customer-first

Key responsibilities

• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• You'll escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system

Compensation

The salary for this role is ₹15,000 – ₹20,000 per month.

Position details

• Work location: Dombivali, Mumbai, Maharashtra
• Shift: 9:00 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 25
• Work mode: Office-based

Ready to start? Upload your resume and apply to Myfinwork today.