Customer Care Executive

N.R. Manpower Solution Private Limited is looking for a Customer Care Executive to join its team in Sector 18 - Gurgaon, Delhi. No experience? You can still apply. You can earn up to ₹23,000/month. The team is filling 30 vacancies.

Employer’s description

Handle Customer Interactions Through Chat & Voice Support Resolve Customer Queries Efficiently And Professionally Maintain Quality, Productivity, And Customer Satisfaction Standards Document Customer Interactions Accurately. This Is A Great Opportunity For Freshers And Experienced Candidates Looking To Build A Career In The Bpo Industry. Type : Inbound, Domestic | Languages : English

Salary and benefits

Salary: ₹20,000 – ₹23,000 per month, based on skills and experience.

What we are looking for

• Freshers are welcome to apply
• 12th Pass or equivalent
• Good knowledge of Domestic, English and Inbound
• Good English
• Freshers can apply
• Type: Inbound, Domestic
• Languages: English
• A patient, calm under pressure attitude

What the job involves

Here is what a typical day looks like:

• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• You'll handle inbound and outbound customer calls, chats or emails.
• Resolve queries and complaints with patience and accuracy

Job at a glance

• Job location: Sector 18 - Gurgaon, Delhi, Delhi
• Job type: Full time
• Work type: Work from office
• Vacancies: 30
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to N.R. Manpower Solution Private Limited today.