Customer Care Executive

Looking for a Customer Care Executive role in Madipakkam, Chennai? Nakshatra Restaurants is hiring now. The pay goes up to ₹18,000/month. No experience? You can still apply.

Employer’s description

Daily Updating Call Enquiry,Date Updation In System. Languages : Tamil, English

Your responsibilities

Your main tasks will be to:

• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• You will handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system
• You'll resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA

Requirements

• Open to freshers
• Education: 12th Pass
• Comfortable with English, Tamil
• Basic English
• Freshers can apply
• Languages: Tamil, English
• A customer-first, polite attitude

Salary

Compensation: ₹15,000 – ₹18,000 per month.

Quick facts

• Work location: Madipakkam, Chennai, Tamil Nadu
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 1
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Office-based
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — Nakshatra Restaurants reviews applications regularly.