Tele Caller

Nanhi Pari Foundation is looking for a Tele Caller to join its team in Thane, Mumbai. Salary is up to ₹25,000/month. There are 30 open positions.

Employer’s description

Call And Communicate With Our Existing/Retention Donors.Contact And Engage With Fresh/Potential Donors.Explain Our Ngos Ongoing Medical, Education And Child Welfare Campaigns. Type : Outbound, Domestic, Mutual Funds | Languages : Gujarati, Marathi, Hindi, English

What we are looking for

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Good knowledge of Domestic, English, Gujarati, Hindi, Marathi, Mutual Funds and Outbound
• Female Only
• Basic English
• Freshers can apply
• Type: Outbound, Domestic, Mutual Funds
• Languages: Gujarati, Marathi, Hindi, English
• You are customer-first and polite

What you get

You will be paid ₹18,000 – ₹25,000 per month.

Roles and responsibilities

• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• You'll identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA

Job details

• Job location: Thane, Mumbai, Maharashtra
• Employment type: Full time
• Interview timings: 1:00 PM - 4:00 PM | Monday to Saturday
• Shift: 10:00 AM - 6:30 PM | Monday to Saturday
• Vacancies: 30
• Work mode: On-site

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