Telecaller

Narayana Education is looking for a Telecaller to join its team in Dadar, Mumbai. The team is filling 5 vacancies. You can earn up to ₹20,000/month.

Employer’s description

Make Outbound Calls To Promote And Sell Products Or Services. Address Customer Queries, Negotiate Deals, And Meet Sales Targets. Maintain Detailed Call Records And Follow Up With Leads Effectively. 1 - 2 Years Experience Compulsory.

Who can apply

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Skills: CRM tools, Hindi and English, Verbal communication, Typing speed
• Basic English
• 1 - 2 Years Experience Compulsory.
• Someone calm under pressure and polite

Your responsibilities

• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status
• You will log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy

What you get

Compensation: ₹20,000 per month.

Job at a glance

• Work location: Dadar, Mumbai, Maharashtra
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 5
• Work mode: On-site

Apply today and take the next step in your career with Narayana Education.