Domestic Customer Service

A new Domestic Customer Service role is open at Narith Business Services, Thane, Mumbai. The pay goes up to ₹36,000/month. There are 25 open positions.

Employer’s description

Role: Counsel 12Th-Pass Students Over Calls & Assist With Admissions Experience: Minimum 1 Year In Sales / Telecalling / Customer Service / Lead Generation Skills: Excellent English Communication & Convincing Skills Salary: Up To 36,000/Month Shift: Day Shift Week Off: 1 Rotational Off Immediate Joiners Preferred. 1 - 2 Years Experience Compulsory. | Type : Domestic

What we are looking for

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Comfortable with Domestic
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Domestic
• You are customer-first and patient

Roles and responsibilities

• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails

Salary

The salary for this role is ₹22,000 – ₹36,000 per month.

Position details

• Location: Thane, Mumbai, Maharashtra
• Work type: Work from office
• Vacancies: 25
• Timings: 10:00 am - 7:00pm | Monday to Saturday
• Job type: Full time
• Interview: 06:00 pm - 08:00pm | Monday to Friday

Interested? Apply now on BetterJobs with your resume — Narith Business Services reviews applications regularly.