International Voice Process Agent

Narith Business Services is looking for an International Voice Process Agent to join its team in Thane, Mumbai. Freshers can apply. There are 25 open positions. The pay goes up to ₹35,000/month.

In the employer’s words

Handle Inbound With International Customer Resolve Queries Maintain Professional Communication And Cultural Sensitivity. 10-Hour Rotational Shifts. 8 Rotational Week-Offs. Good English Communication Willing To Work In Rotational Shifts. Type : Inbound, International | Languages : English

Pay and perks

Compensation: ₹25,000 – ₹35,000 per month.

What the job involves

Here is what a typical day looks like:

• Meet quality, call-handling and satisfaction targets
• You'll handle inbound and outbound customer calls, chats or emails.
• You will escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system

What we are looking for

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Comfortable with English, Inbound, International
• Good English
• Freshers can apply
• Type: Inbound, International
• Languages: English
• A polite, calm under pressure attitude

Quick facts

• Location: Thane, Mumbai, Maharashtra
• Shift: Rotational shift | Monday to Sunday
• Job type: Full time
• Interview timings: 6:30 pm - 9:30 pm | Monday to Friday
• Work mode: On-site
• Openings: 25

If this job suits you, apply now — shortlisted candidates will be contacted by Narith Business Services.