International Bpo Executive

Narith Bussiness Service has an opening for an International Bpo Executive based in Thane, Mumbai. There are 25 open positions. Salary is up to ₹40,000/month.

Employer’s description

Urgent Hiring For International Bpo Us Process Customer Service Must Have Minimum 1 Year Of Experience In International Bpo Customer Service With Excellent English. 1 - 2 Years Experience Compulsory. | Type : Inbound, Outbound, International, Sales | Languages : English

Key responsibilities

As an International Bpo Executive, your work will include:

• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails

Compensation

You will be paid ₹25,000 – ₹40,000 per month.

Skills and qualifications

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Comfortable with English, Inbound, International, Outbound, Sales
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound, Outbound, International, Sales
• Languages: English
• A patient, customer-first attitude

Job at a glance

• Job location: Thane, Mumbai, Maharashtra
• Vacancies: 25
• Working hours: Night shift Rotational shift 24/7
• Job type: Full time
• Work mode: Work from office
• Interview: 6:30:00 pm - 9:00pm | Monday to Friday

Interested? Apply now on BetterJobs with your resume — Narith Bussiness Service reviews applications regularly.