International Voice Process Agent

Start your next role as an International Voice Process Agent with Narith Bussiness Service in Navi Mumbai, Mumbai. You can earn up to ₹27,000/month. 25 candidates will be hired for this role. Great for first-time job seekers.

Employer’s description

Handle Inbound/Outbound Calls With International Customer Resolve Queries And Provide Product/Service Information Maintain Professional Communication And Cultural Sensitivity. 8-Hour Rotational Shifts. 6 Rotational Week-Offs. One-Side Cab Facility (Pick & Drop). Good English Communication Willing To Work In Rotational Shifts. Type : Inbound, International

Requirements

• Open to freshers
• Education: 12th Pass
• Good knowledge of Inbound and International
• Good English
• Freshers can apply
• Type: Inbound, International
• A customer-first, polite attitude

What the job involves

Here is what a typical day looks like:

• Handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant

Salary and benefits

The salary for this role is ₹22,000 – ₹27,000 per month.

Job details

• Job location: Navi Mumbai, Mumbai, Maharashtra
• Timings: Rotational shift | Monday to Saturday
• Employment type: Full time
• Work mode: On-site
• Vacancies: 25
• Interview timings: 5:00 pm - 8:00 pm | Monday to Friday

Apply today and take the next step in your career with Narith Bussiness Service.