Team Leader

A new Team Leader role is open at Narith Bussiness Service, Thane, Mumbai. The team is filling 15 vacancies. You can earn up to ₹65,000/month.

Employer’s description

Urgent Hiring For International Bpo Customer Service Team Leader Profile Must Have Minimum 2 Years Of On Paper Team Leader Experience In International Bpo. More Than 2 Years Experience Compulsory. | Languages : English

What you will do

• You will escalate complex cases to the right team within the SLA.
• You'll log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails

Salary and benefits

Compensation: ₹55,000 – ₹65,000 per month.

Eligibility

• At least 2 years of relevant experience
• 12th Pass or equivalent
• Good knowledge of English
• Good English
• More Than 2 Years Experience Compulsory.
• Languages: English
• A calm under pressure, customer-first attitude

Job details

• Job location: Thane, Mumbai, Maharashtra
• Working hours: Night shift evening shift
• Employment type: Full time
• Work type: Office-based
• Interview: 10 to 7
• Openings: 15

Click Apply to send your profile to Narith Bussiness Service. It takes less than a minute.