Telesales/Customersupportspecialist

Looking for a Telesales/Customersupportspecialist role in Ramanatukara, Kozhikode? Natura X is hiring now. There are 2 open positions. The pay goes up to ₹20,000/month.

Employer’s description

When A Customer Enquiries About Natura X Services, The Enquiry Is Routed To Our Sales Team. Your Role Is To Connect With The Customer, Understand The Nature Of Their Issue In Detail, Assess If It Is A Genuine Enquiry, Counsel Them About Our Approach, Convert It Into A Qualified Lead, And Forward It To Our Doctors For Consultation. Type : Outbound, Sales, Inbound | Languages : Kannada, Tamil, English, Malayalam

Pay and perks

Compensation: ₹15,000 – ₹20,000 per month.

Requirements

• Freshers are welcome to apply
• Education: 12th Pass
• Good knowledge of English, Inbound, Kannada, Malayalam, Outbound, Sales and Tamil
• Female Only
• Good English
• Freshers can apply
• Type: Outbound, Sales, Inbound
• Languages: Kannada, Tamil, English, Malayalam
• You are customer-first and calm under pressure

What you will do

• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant

Job details

• Job location: Ramanatukara, Kozhikode, Kerala
• Work mode: On-site
• Openings: 2
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Timings: 10:00 am - 6:00 pm | Monday to Saturday
• Employment type: Full time

Ready to start? Upload your resume and apply to Natura X today.