Field Collection Executive

Looking for a Field Collection Executive role in Thane, Mumbai? Navi Limited is hiring now. The pay goes up to ₹21,000/month.

In the employer’s words

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. More Than 2 Years Experience Compulsory. | Should Have : Bike | License

Eligibility

• At least 2 years of relevant experience
• Minimum qualification: Tenth Pass
• Good knowledge of Bike and License
• Basic English
• Own bike
• More Than 2 Years Experience Compulsory.
• Should Have: Bike
• License
• A polite, patient attitude

What you will do

Here is what a typical day looks like:

• You'll resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system

Pay and perks

You will be paid ₹19,000 – ₹21,000 per month.

Job details

• Job location: Thane, Mumbai, Maharashtra
• Openings: 1
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Work mode: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Navi Limited.