Asistant Manager

Start your next role as an Asistant Manager with Nayak HUB in Virar, Mumbai. 10 candidates will be hired for this role. The pay goes up to ₹40,000/month.

Employer’s description

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory. | Type : Inbound | Languages : English

What the job involves

• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status

What you get

Compensation: ₹30,000 – ₹40,000 per month.

Skills and qualifications

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Good knowledge of English and Inbound
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound
• Languages: English
• Someone customer-first and calm under pressure

Quick facts

• Work location: Virar, Mumbai, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 10

If this job suits you, apply now — shortlisted candidates will be contacted by Nayak HUB.