Inbound Customer Service

Nayak HUB wants to bring on an Inbound Customer Service for its Thane, Mumbai team. The pay goes up to ₹30,000/month. The team is filling 20 vacancies.

In the employer’s words

*Requirements:** Good To Excellent English Communication* Strong Customer Service Background* Prior Experience In Customer Service/Bpo Preferred* *Age: Up To 30 Years** *Important:* No Employment Gap Of More Than *2 Months* In The Resume. Candidates With A Gap Exceeding 2 Months Will Not Qualify.Interested Candidates Can Apply/Share Their C. 1 - 2 Years Experience Compulsory. | Type : Inbound, Sales | Languages : Kannada, Malayalam, Tamil, Telugu, English | Preferred Experience In : Real Estate

What you get

The salary for this role is ₹22,000 – ₹30,000 per month.

Eligibility

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Comfortable with English, Inbound, Kannada, Malayalam, Real Estate, Sales, Tamil, Telugu
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound, Sales
• Languages: Kannada, Malayalam, Tamil, Telugu, English
• Preferred Experience In: Real Estate
• You are calm under pressure and patient

Key responsibilities

• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA

Job at a glance

• Job location: Thane, Mumbai, Maharashtra
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office
• Openings: 20

Ready to start? Upload your resume and apply to Nayak HUB today.