Telecaller

Naystrip & Treks is hiring a Telecaller in Mahape, Mumbai. You can earn up to ₹15,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Salary

Compensation: ₹10,000 – ₹15,000 per month.

What we are looking for

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Comfortable with Verbal communication, CRM tools, Typing speed, Active listening
• Basic English
• Freshers can apply
• A calm under pressure, patient attitude

What the job involves

• Meet quality, call-handling and satisfaction targets.
• You'll handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status

Quick facts

• Location: Mahape, Mumbai, Maharashtra
• Job type: Full time
• Openings: 1
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Naystrip & Treks.