Customer Care Executive

Looking for a Customer Care Executive role in Punjabi Bagh, Delhi? Ncl Cargo And Logistics Private Limited is hiring now. Salary is up to ₹14,000/month. The team is filling 3 vacancies.

Note from the employer

Customer Care Executive. Client Handling. More Than 2 Years Experience Compulsory. | Marketing

What the job involves

In this role, you will:

• Handle inbound and outbound customer calls, chats or emails
• You'll log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets

Salary

Salary: ₹12,000 – ₹14,000 per month, based on skills and experience.

What we are looking for

• At least 2 years of relevant experience
• Education: 12th Pass
• Comfortable with Marketing
• Male Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Marketing
• You are customer-first and patient

Job at a glance

• Work location: Punjabi Bagh, Delhi, Delhi
• Work mode: Office-based
• Employment type: Full time
• Openings: 3
• Working hours: 09:30 am - 9:30pm | Monday to Saturday
• Interview timings: 9:30 am - 4:00pm | Monday to Saturday

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