Tele-Counsellor

Neet Advisor Private Limited is looking for a Tele-Counsellor to join its team in Navi Mumbai, Mumbai. You can earn up to ₹30,000/month. 15 candidates will be hired for this role. Freshers can apply.

In the employer’s words

Connect With Neet Aspirants And Parents Via Calls, Guide Them About Medical Career Options, And Invite Them To Webinars & Counselling Sessions. Handle Inquiries, Maintain Student Data, And Build Strong Relationships. Great Opportunity In The Education Sector With Fixed Salary, Incentives, And No Sales Targets.

Requirements

• Ideal for freshers starting their career
• Education: 12th Pass
• Comfortable with Hindi and English, Complaint handling, Typing speed, CRM tools
• Basic English
• Freshers can apply
• Someone customer-first and patient

Salary and benefits

You will be paid ₹12,000 – ₹30,000 per month.

What the job involves

• You will identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA

Job at a glance

• Location: Navi Mumbai, Mumbai, Maharashtra
• Work mode: Office-based
• Timings: 10:00 AM to 7:00 PM
• Interview: 10:00 AM to 7:00 PM
• Job type: Full time
• Vacancies: 15

Ready to start? Upload your resume and apply to Neet Advisor Private Limited today.